GENESYS MULTICLOUD CX
associated with 72 other trademarks
advertising and marketing services, namely, designing and managing for others outbound marketing campaigns in the field of contact center management a...

Words that describe this trademark:

contact center management  center management  field contact  marketing designing  advertising marketing  marketing campaigns  outbound marketing  designing  managing  campaigns 

Serial Number:

97243651

Mark:

GENESYS MULTICLOUD CX

Status:

Registered

Status Date:

06-13-2023

Filing Date:

Registration Number:

7078586

Registration Date:

06-13-2023

Goods and Services:

advertising and marketing services, namely, designing and managing for others outbound marketing campaigns in the field of contact center management and providing online reporting of such campaigns; contact center workforce management services, namely, personnel management services; operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics; automated provision and distribution of information and automated outbound interactions, namely, telemarketing services and promoting the goods and services of others via automated outbound channel communications; designing and managing for others outbound marketing campaigns in the field of contact center management and providing online reporting of such campaigns; personnel management and workforce management, motivation and incentive programs, namely, conducting incentive award programs for motivation of agents via recognition and bonuses of customer service center agents to promote high-quality customer service, all of the foregoing expressly excluding the creative development of marketing and advertising materials, branding, corporate identity, brand positioning, and product promotion Providing temporary use of on-line non-downloadable cloud computing software for use in the operation and reporting of interactions in the field of contact center management; software as a service (SAAS) services featuring software for use in the operation and reporting of interactions in the field of contact center management; providing use of on-line non-downloadable software and on-line non-downloadable applications for an organization's handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, workforce management services and customized, customer-specific applications; installation and maintenance of computer software, all in the field of contact center management; monitoring of computer systems to detect breakdowns and by remote access to ensure proper functioning in the field of contact center management; technical support services, namely, diagnosing and troubleshooting in the nature of diagnosing computer hardware and software problems in the field of contact center management; professional computer services, namely, the design, customization and configuration of computer hardware and software for others in the field of contact center management

Mark Description:

N/A

Class:

Scientific and technological services

Type of Mark:

Servicemark

Published for Opposition Date:

03-28-2023

Mark Drawing Status:

Standart Character Mark

Abandon Date:

N/A

Business Name:

TAFT STETTINIUS & HOLLISTER LLP

Correspondent Name:

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