Serial Number:
79190132
Mark:
NICE ADAPTIVE WFO
Status:
Status Date:
02-02-2024
Filing Date:
Registration Number:
5243368
Registration Date:
07-18-2017
Training in the use of computer software Computer software for data gathering, processing and analyzing employee persona, employee engagement and profile building, employee interaction behaviors with customers, employee skills, employee customer satisfaction scores, employee average handle time, employee education, tenure, training, coaching, scheduling, adherence, preferences, goals, evaluation history and past experience for the purpose of improving customer service, experience and satisfaction, improving employee and workforce performance and employee empowerment in the field of employee work performance; computer software for data management, analysis, interpretation and identification of employee performance, employee success modeling, employee behavioral analytics, employee real-time analytics and guidance, employee agent guidance and employee process automation, reporting and decision support in the field of contact center operational efficiency, customer service and experience for the purpose of improving sales and marketing effectiveness, employee work performance, employee empowerment and employee flexibility within the contact/engagement center operation Technical support services, namely, troubleshooting of computer software problems; Computer software consultation; Providing information relating to computer software maintenance, use and development
Mark Description:
N/A
Class:
Scientific and technological services
Type of Mark:
Trademark
Published for Opposition Date:
05-02-2017
Owner:
Mark Drawing Status:
4
Abandon Date:
N/A
Business Name:
7 TIMES SQUARE, 19TH FL
Correspondent Name:
